Free Webinar: Smarter Service Management for Councils | 28 October 2026

Councils are under growing pressure to modernise services, adopt AI and do more with limited resources. Legacy ITSM systems, siloed service desks and scattered request channels make that harder.

Join Lumina Vista IT and Freshworks for a free live webinar on how councils are building smarter, more connected service management with Freshservice.

Event details

📅 Date: Wednesday 28 October 2026

⏰ Time: 1:00 – 2:30 pm ACDT

💻 Format: Online webinar

💲 Cost: Free

What you'll learn

1. How to strengthen ITSM maturity and improve workflows

2. How AI and automation speed up ticket resolution and reduce walk-ups and calls

3. How IT asset management gives you full visibility of devices and assets

4. How service management extends beyond IT to HR, Facilities, Records, Fleet and Finance

5. How councils across ANZ are already seeing results with Freshservice

About the hosts

Lumina Vista IT is an Australian ITSM partner and a Freshworks strategic partner, with experience supporting Australian councils. Freshworks provides Freshservice, used by over 60 councils across ANZ.

Reserve your free spot

Registration is free. Register now and we'll email you the webinar link.

Free Registration

Questions? Call 1300 941 827 or email info@lumvista.com.au